Privacy Policy

Last updated November 2025

 

Tolle Totum respects your privacy and protects your personal information. This policy explains what we collect, why we collect it and how your information is used.

 

Information We Collect

You may share details with us when you:

• Book an appointment
• Fill out a form
• Join an email list
• Contact us with a question

 

We may collect:

• Name
• Email
• Phone number
• Address
• Health history you choose to provide
• Payment details (processed through secure third-party services)
• Website usage data (analytics)

 

How Your Information Is Used

We use your information to:

• Book and manage your appointments
• Provide naturopathic services
• Reply to your enquiries
• Send updates you asked for
• Improve our website and services
• Meet legal and professional requirements

 

How Your Information Is Stored

We keep your information in secure digital systems with access controls.
Your health information is stored in line with Australian privacy legislation.

 

Sharing Your Information

We do not sell your information.

We may share details with:

• Service providers who help us run the website or booking system
• Payment processors
• Health professionals you authorise us to contact
• Law enforcement if required by law

All third-party providers must handle your information securely.

 

Cookies and Analytics

Our website uses:

• Cookies
• Tracking tools
• Analytics platforms (such as Google Analytics)

These help us understand how you use the site and improve your experience.

You can disable cookies in your browser settings.

 

Email Communication

You may receive emails if you:

• Book an appointment
• Join our mailing list
• Request information

You can unsubscribe at any time using the link in each email.

 

Accessing or Updating Your Information

You can request:

• A copy of your personal information
• Corrections to your details
• Removal of information where legally possible

Email us to make a request.

 

Data Retention

We keep records only for as long as needed for naturopathic care, business operations or legal requirements.

 

Third-Party Links

Our website may link to other sites.
We are not responsible for how those sites handle your information.

 

Contact Us

If you have questions about your privacy or want to update your details, contact:

Tolle Totum
Email: [email protected]
Phone: 0450 346 212
Location: Shop 3/110 Railway St, Corrimal NSW 2518

 

Updates to This Policy

We may update this policy from time to time.
Changes will appear on this page with a new update date.